Get started

TellsU gives your users a feedback form they open from your software, with a widget or a plain link. Every submission arrives with your app’s version and environment attached, so you can see how each release is landing.

How it works

1. Your app shows the Send feedback widget, or a link.
2. Clicking it opens TellsU’s hosted feedback page in a new tab, with your app’s version and environment in the address. The widget sends nothing until it’s clicked.
3. Your user picks a feedback type, writes a message, and sees everything that will be sent before sending it.
4. The feedback arrives in your inbox, and by email. It shows up on your app’s overview, release by release.

Set up

1. Sign up with GitHub, Google or an emailed link. The free plan needs no card.
2. Add an app: give it a name and choose what it is. A browser extension, a WordPress plugin, or a custom app for anything else.
3. Open the app’s Installation tab in the dashboard. Everything there is filled in with your app’s public key, ready to copy.
4. Follow the quick start for your platform:
   • Browser extensions: with npm, in React, or without a build step
   • WordPress plugins: a PHP file for your plugin
   • Custom apps: anything else, with the widget or a link

Before you publish

• Add TellsU to your store listing’s privacy details or your plugin’s readme. Store listings has text to copy.
• Send yourself a piece of feedback from a test build, and check it arrives in your inbox with the right version.

Your public key

Your app’s public key starts pk_. It’s meant to be seen: it’s in your app’s code and in every feedback link. If it’s ever abused, rotate it from the app’s Settings tab. The old key stops accepting feedback straight away, and copies of your app with the old key show a page asking people to update, so put the new key in your next release.